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Every Sanctuary piece is carefully prepared and quality-checked before it leaves our workshop.

* Dispatch in 2–3 business days
* Delivery timelines vary based on your location
* Tracking details will be shared as soon as your order is shipped
* Every order is securely packed to ensure it reaches you safely

If your order arrives damaged or has a manufacturing defect, simply contact us within 48 hours of delivery with photos of the issue. We’ll arrange a replacement or work with you to resolve it as quickly as possible.