Shipping policy

Last updated: 13/08/2025

We’re so excited to bring our decor pieces to your home! Here’s how shipping works:

Processing Time
All orders are packed with care and shipped within 1–3 business days.

Orders placed on weekends or public holidays ship the next working day.

Shipping & Delivery
We currently ship across India only.

Standard Delivery: 5–7 business days.

Express Delivery: 2–4 business days (where available).

Shipping charges are calculated at checkout based on your location and order size.

Order Tracking
You’ll receive a tracking link via email/SMS as soon as your order ships, so you can follow its journey to your doorstep.

Delays & Issues
We do our best to deliver on time, but sometimes delays happen due to weather, courier issues, or unforeseen events.

If your package arrives damaged or doesn’t arrive at all, contact us at [Your Email] within 48 hours with your order number and photos (if applicable).

Address Accuracy
Please double-check your shipping address before placing the order — we can’t be responsible for items sent to an incorrect address provided by the customer.

Questions?
📩 Email: mysanctuary020@gmail.com
📞 Phone: 7668934927